1/14/2024 0 Comments Razer kraken pro microphone![]() ![]() If you’re not a user of any of these headsets, and the issues persist, we suggest a full system restart and trying again.For users of the Nari Ultimate, Nari, or Kraken TE – please ensure that the “Razer Headset – Game” endpoint is selected as your default Windows Audio Output device.I’m not using a BlackShark V2 and still face this issue. This has been fixed and is part of the Nov 16th PST rollout, do try again after. We have identified that users of the BlackShark V2 were facing a bug where THX Spatial Audio wasn’t working properly.I don’t hear any difference even when selecting that and toggling between Stereo and THX Spatial Audio. Now, you can simply select “Razer Headset” and if it is a THX Spatial Audio-supported model, it will work seamlessly. We have embedded THX Spatial Audio into your relevant headsets to minimize the amount of clutter in your output devices.Why has THX Spatial Audio disappeared from my Windows Audio Output device? Though our intentions were to level up your experience, it seems we have hit some bumps. The recent Synapse update contained our new THX Spatial Audio engine, which features a widened surround soundstage whilst improving audio latency. Hey everyone, prior to the Synapse update, we would like to address some of the concerns that have been raised over the last week as a result from the recent THX Spatial Audio update. Your patience is appreciated as we work to restore your continued trust in Razer. We are reevaluating our software update processes in the meanwhile. We will provide regular updates on our progress on this post until this issue is fully resolved. We're committed to resolving this and upholding the high-quality experience you expect from Razer. Rest assured we are working on a fix that will start rolling by Nov 16th PST. We're aware of the THX Spatial Audio issues post-Synapse update and sincerely apologize for any frustration and inconvenience caused.
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